Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. (Free shipping only applies to orders shipped within the USA). We offer several discounts throughout the year, which are available worldwide. Follow us on Instagram to find out about sales and other promotions we may offer! @insitujewelry
Most jewelry is shipped out within 2-5 business days of receiving your order. Orders shipped within the USA will take about 5-7 business days to arrive. US orders are shipped via USPS First Class Mail. If you would like to upgrade to Overnight or Priority Mail, please contact us before placing your order.
Overseas deliveries can take anywhere from 7-16 days, with holiday shipping times being longer in some cases. Delivery details will be provided in your confirmation email, so you can easily track your order!
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We hope you love your purchase! But we understand that you may want something just a little different. We cannot accept returns at this time; however, we do offer exchanges on most unworn pieces. To initiate an exchange, simply purchase our EXCHANGE listing. (It is located in the section "OTHER," or you can type "exchanges" into the search bar). This listing contains all the info you will need about exchanges. Please note that you will be responsible for return shipping. We recommend that you keep the tracking info for your return shipment, as we cannot be responsible for pieces we don't receive :)
All of our earrings come with removable rubber backs, but if you do happen to lose a single earring, we have a REPLACEMENT EARRING listing. It is located in the section "OTHER." Please contact us before purchasing, thank you!
Quite possibly! Please contact us through our contact page and we will let you know the closest retailers to you.
We do a lot of events in California's Bay Area! Contact us or follow us on Instagram to find out about upcoming events!
Sterling silver and brass pieces require just a little extra care to keep them shiny and new looking for years to come.
After each wear, clean In Situ Jewelry with a polishing cloth~ Sunshine Polishing Cloth is a great one. We include a sample with every silver/ brass purchase, and you can purchase extra cloths in the section "OTHER."
Store jewelry in a box or airtight bang, in a cool, dry place. Remove before swimming in the ocean/pool, or when applying sunscreens/ perfumes. And wear those pieces often! This is actually the easiest way the maintain the lustre of your silver, brass, and bronze jewelry.
Most of our pieces are available in 14k gold-fill, which does not require any extra care and can be worn in the pool, ocean, etc~ yay!
14k gold-filled is the highest quality gold next to solid. It's composed of a thick layer of gold over jeweler's brass, which is actually fused to it's base so wont ever flake off or turn green :)
At this time we do not offer personalized products or custom orders. We will let you know if that changes!
You can contact us through our contact page! We will be happy to assist you.