In Situ Jewelry

REPAIRS

$5

REPAIRS

All of our jewelry is meant to stand the test of time; however, things happen! Whether it’s a snapped chain or broken stone, we are more than happy to fix your pieces and return them to you good as new. 

To initiate a repair, simply purchase this listing, selecting the option from the drop down menu that best describes the repair. If none of the descriptions match your issue, please email us at insitujewelry @ gmail.com. Then package up and send your damaged piece to our PO Box: 

In Situ Jewelry~ Repairs 

PO Box 2114 

Aptos, CA 95001 

We recommend you send the piece in a padded envelope with tracking information, as we cannot be responsible for pieces we don’t receive. Please include a short note describing needed repair. 

If we have any questions about your repair, we will contact you via email. Otherwise, we will fix it right up and send it back to you within about a week! 

If you order other pieces along with this Repairs listing, we will wait to ship those pieces until we receive and fix your damaged piece. If you need the other pieces sooner, feel free to shoot us a quick email! 

"I had accidentally broken the chain on my favorite in situ necklace and Suzanne came to the rescue. Super quick turnaround and it's good as new!" ~Danielle R. 

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Customer Reviews
5.0 Based on 4 Reviews
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Filter Reviews:
KL
12/03/2021
Kirsten L.
United States United States
I recommend this product

Awesome repairs

Fantastic! Beautiful pieces that always attract notice and compliments. Great service and repairs that keep them in the lineup.

AJ
09/11/2021
Angela J.
United States United States
I recommend this product

Look like new!

I did write to Suzanne to thank her for my repair, but just in case she didn’t get it I will say my necklace repair was great and looks like new again! I’m so happy you guys could have fixed it because now I have bought the earrings to match,YAY! No one could tell that it got broken and was repaired Once again thank you.

EK
03/16/2021
Eve k.
United States United States
I recommend this product

Fave earings ever!

I absolutely love my in Situ earings. I have 2 pairs one with crystals and one with stones and I love them and wear them daily! I ran a pair through the washing machine and got them fixed by Suzanne within a week! Definitely have recommended her creations to friends

DR
02/07/2021
Danielle R.
United States United States
I recommend this product

So Easy!

I had accidentally broken the chain on my favorite in situ necklace and Suzanne came to the rescue. Super quick turnaround and it's good as new!